Home / Dental
AI receptionist for dental offices
Your front desk is checking patients in, verifying insurance and answering the phone all at once. Vanta takes the calls they can't reach, including lunch and after hours, so new patients don't go to the practice down the street.
Talk to Vanta liveRequest a tailored demoCalls Vanta answers
- New-patient appointment requests
- Rescheduling and cancellations
- Toothaches, broken teeth and other urgent calls
- Office hours, location and "do you take my insurance?" questions
- Callback requests for billing
What it does on each call
- Collects new-patient details and the reason for the visit
- Answers the insurance and hours questions you give it answers for
- Flags pain, swelling or trauma as urgent and follows your after-hours procedure
- Tells callers with a medical emergency to call 911
- Passes billing and clinical questions to your staff instead of guessing
What a call sounds like
CALLER Hi, I chipped a tooth and it's really sensitive.
VANTA I'm sorry, that sounds uncomfortable. Is there any swelling, bleeding that won't stop, or trouble breathing or swallowing?
CALLER No, it just hurts when I drink something cold.
VANTA Thanks. I'll mark this as urgent for the dental team. Are you a current patient, or would this be your first visit?
EXAMPLE CONVERSATION, WRITTEN TO SHOW THE FLOW. YOUR AGENT FOLLOWS THE RULES AND WORDING YOU APPROVE.
What we need from you
- Your services, service area, hours and any prices you're happy to quote
- What counts as urgent, and who gets alerted or transferred
- How bookings should work: straight into a calendar, or as requests your team confirms
- Anything the agent must never say or promise
Questions
Does Vanta give dental or medical advice?
No. It follows your scripted guidance, tells anyone with a medical emergency to call 911, and passes clinical questions to your team.
What about patient privacy and HIPAA?
Tell us your requirements during the demo. We'll go through what information Vanta collects, where it's stored, and what agreements your practice needs before anything goes live. We don't claim compliance we haven't confirmed with you.
Can it book straight into our practice software?
That depends on your system. Vanta can always capture a request for your team to confirm; direct booking is something we check for your software specifically.
Hear it for yourself
The fastest way to judge a voice agent is to talk to one. Open the live demo, pick a voice, and play one of your own customers.
Open the live demo